Buy with confidence. We’re so convinced you will be delighted with our quality of products and photographs that we offer a 100% money back guarantee. If for any reason you’re not completely satisfied with our products, simply return your order in its original condition and packaging, along with the order form within 30-days of receipt and we will happily offer you an exchange or refund.
We recommend you take your package to your local Post Office counter and request a “Certificate of Posting” (a postcard showing our address that the Post Office will date stamp for you). We can only accept responsibility for lost parcels if you are able to produce this.
Our 30-day money back guarantee does not affect your statutory rights. The order form must be included with your returned products to show proof of purchase. Money back guarantee is not available with the Images on USB; CD; image to mobile or email products. If a product is excluded from our guarantee it is clearly marked with † next to the product name on the order form / website.
Returns may take up to 21 days to process.
Deliveries outside of the UK are not applicable for free P&P. Any Customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. Should the parcel be returned handling costs and specific country shipping costs will be applied to resend the order.